please refrain from using strong scents.

(such as cologne, perfume, heavily sented hair/body products, etc)

strong scents may distract from the experience due to the intimate dining space and aromatic nature of japanese cuisine.

please understand that failure to comply with this policy may result in the cancellation of your reservation upon arrival.

due to the specially curated menu, Unfortunately, certain dietary restrictions such as gluten free, no raw fish, vegetarian or vegan, cannot be accommodated.

please note any allergies or dietary restrictions you have when making a reservation.

If you have any questions or concerns, please contact us at hospitality@hayakawaatl.com

We ask that all guests arrive punctually for their reservation.

Diners who arrive late will begin their experience with the current course.

Arriving more than 20 minutes late will result in forfeiture of your reservation.

If you are running a little late, please contact us at hospitality@hayakawaatl.com

due to the cost of ingredients and preparation time, all sales are final and non-refundable.

We welcome all guests over the age of ten. due to the specially curated menu, we are unable to make accommodations on menu size/portions or pricing.

for any questions, please contact us at hospitality@hayakawaatl.com

We request a semi-casual dress code.

While we want you to feel comfortable, please be mindful of the guests’ and restaurant’s atmosphere.

We ask that you refrain from using mobile devices while in the restaurant.

We advise that you have your phone set to “do not disturb”.

If it is an emergency we ask that you answer the call away from the dining area.

for any forms of recording please see our Photography Policies for more information.

We encourage everyone to enjoy and document their experience with us. to respect our guests’ and staffs’ privacy we ask that you avoid including others’ faces without their prior consent.

flash must be disabled on all phones and cameras.

if posting to social media it would be greatly appreciated if you could include our socials as well

Instagram .. Facebook .. YouTube

Outside food and beverages are not permissible.

If you would like to bring in your own wine, please see our corkage fee section.

*liquors are not permissible*

we offer a carefully crafted list of alcoholic beverages: sake, wine, beer and non-alcoholic beverages.
If you would like to bring in your own bottle, we will charge a $100/750ml bottle corkage fee.

*liquors are not permissible*

For clarity, It is our policy to decline guests that do not provide their First and Last name when reserving.

your reservation will be voided to prevent any confusion.

For a party larger than eight people or a restaurant buy-out, please email us at hospitality@hayakawaatl.com. Customers booking multiple reservations on the same evening will have both reservations cancelled.

bACK TO MAIN PAGE